service

I'm frustrated. I had a Warwick gig bag that the zipper pulls were broken off. I called DanaBGood seeing if I could get some replacement pulls and they said that it was a defective bag and they would send me a new one. I was very happy that Warwick would stand behind thier product and have an...

I'd like to thank Rob at Dana B Goods for his awesome customer service. I called a few days ago asking for some pickup screws, ferrels, and a back plate rim. This was literally only about 3-4 days ago. Today I received the parts in the mail--FREE! Awesome customer service these guys are...

Hello all, Today I received new from Dana B. Goods (US Distributor) that the Rockbass Service Program they've been running for about a year has ended. The program was about some miswired basses. For a while, Dana B. Goods was giving free gifts to the affected customers in the USA that had...

the warwick distributer in canada sucks! my local guitar pusher ordered my new $$ over the phone on monday while i was standing there, so i know that it was ordered. and he was assured that it would be shipped out by courrier the next day. cut to friday at 3ish i went to the shop to see where...

Throughout the forum, there are some fantastic reports of Warwick (or the local distributor) going out of their way to help out the consumer. Lets hear you're positive customer service stories!! Mine occured today through the local distributer, Dominant Music. My Warwick Rockcase effects...

I sent Danabgoods tech dept an e-mail 2 weeks ago and no answer. Simple questions. Tone knobs pan or blend? Do I need a special type of 9v battery or will any brand do. ( I notice Roland is in it already) Many other simple questions. Something to keep in mind I e-mailed Peavy the same...

ihad a slit on my corvette it was sent back. ithink i got a diifferent one back older more used mine i only had 3 months. im not very pleased

Warwick owners in Houston Texas and its surrounding area can finally sleep at ease. There is a Warwick certified service center in Houston. PACE GUITARS (Ron Pace). All of the GCs are having him do all of their guitar work for Warwick as well as non-Warwick guitars. You can go to his...

I am in the United States Navy and I am currently stationed in Japan, just over a year ago I bout a Streamer LX 5, I love the bass, but during our last deployment I left my bass in my closet, when we came home it was terribly cold, I noticed a slight warp in the neck. I took it to the guitar...