Where Is the Customer Service????

[JusB]

I sent Danabgoods tech dept an e-mail 2 weeks ago and no answer.
Simple questions. Tone knobs pan or blend?
Do I need a special type of 9v battery or will any brand do.
( I notice Roland is in it already)
Many other simple questions.
Something to keep in mind I e-mailed Peavy the same night.
I got an e-mail back from them around 8am the next day.
Keep in mind I asked about a 1979 T-40 bass. I know was built in 1979 because they traced the serial number for me.
Now I'd expect them to take two weeks but not Warwick on a product that has not even been out what 2-3 years. I'm just saying!!! Help.

 

[Casey]

I sent Danabgoods tech dept an e-mail 2 weeks ago and no answer.
Simple questions. Tone knobs pan or blend?
Do I need a special type of 9v battery or will any brand do.
( I notice Roland is in it already)
Many other simple questions.
Something to keep in mind I e-mailed Peavy the same night.
I got an e-mail back from them around 8am the next day.
Keep in mind I asked about a 1979 T-40 bass. I know was built in 1979 because they traced the serial number for me.
Now I'd expect them to take two weeks but not Warwick on a product that has not even been out what 2-3 years. I'm just saying!!! Help.

Give them a call... I had problems with them emailing me back too... They usually answer your question fast over the phone.

 

[Grgzilla]

Any brand 9 volt battery is fine.
What sort of bass are you talking about here?

 

[Florin]

Hey JusB,
I am not shure I undestand your first question.
It is better to use alcaline batteries, and good brands. I use duracell, and never had a problem.
Can you ask us here everything, and we will do our best to make you happy