Technical issue with my Profet 3.2

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First post, hello.

I recently bought a Profet 3.2 for use as a hire amp at my new rehearsal room business but I'm already running into some problems. Basically the sound keeps cutting out whenever I play anything remotely hard. I'm not what you'd call a subtle player and I tend to hit open chords quite a lot and this causes the amp to cut out momentarily. It seems the only way to prevent this is to turn the gain down to 3. Which leaves me with so little volume (with the master all the way up) that I can't even be heard over the drums, never mind two guitarists. I have an Ashdown MAG 250 4x10 combo also which, despite being less powerful than the 3.2, has never had any problems making itself heard (and which will have to replace the Profet in the meantime).

Also, I have a Tech21 Sansamp Bass Driver pedal. And using this with the 3.2 makes the problem even worse. I don't even have to play through it, the amp starts cutting out intermittantly as soon as the pedal is switched on. This happens both through the FX loop and direct into the input.

I hope somebody can shed some light on this and reasure me that it's a one-off defect because, as it stands, there's really no way the amp can be used in a public rehearsal room context as it simply can't compete at high volume without dying repeatedly in mid-song.
 
Hey Phil,sorry to hear your amps not in the best shape but it's easy to get it fixed.If it's under warranty you'll have to return it to the dealer for service.If you bought it used your Warwick dealer can still arrange for it to be serviced.Where abouts are ya?
 
thumperton said:
Hey Phil,sorry to hear your amps not in the best shape but it's easy to get it fixed.If it's under warranty you'll have to return it to the dealer for service.If you bought it used your Warwick dealer can still arrange for it to be serviced.Where abouts are ya?

I'm in Nottingham, England. The amp was bought from Thomann Musikhaus in Germany and should still be under warranty. Hopefully we can sort it out with them, they've always had a good rep for aftersales service.

The problem seems very strange to me, especially the reaction to my Sansamp pedal.
 
It seems to be a protection that is reacting very easy. It is normal then to be more sensitive with sans amp, the signal coming from SA is stronger than the instrument signal.

Please let us know how you'll solve the problem.

Cheers
 
ahh i live in nottingham too. where abouts is this practise rooms? i might know of it :)
 
Stroud said:
ahh i live in nottingham too. where abouts is this practise rooms? i might know of it :)

Heh, we'll probably get to you eventually. We've been doing some pretty heavy myspace whoring the last two days. But it's . We have a recording studio too at ;)

It seems to be a protection that is reacting very easy. It is normal then to be more sensitive with sans amp, the signal coming from SA is stronger than the instrument signal.

That was my impression but, the amp cuts out with the Sansamp in the circuit even with no signal output. I tried changing levels, but that just led to the problem of the sound being inaudible in a band setting.
 
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