New Streamer Jazzman Problems

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GumbyJazz

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Hi all,
I am a new member hoping to get some advice on a few problems with a new Streamer Jazzman in Burgundy red finish. It is a 2006 model that the dealer bought from Dana B Goods in 2008 or 2009.

I thought I could live with the finish flaw ( applied so thick it dripped on one horn ), but now there is a new problem. I bought the bass about 7 months ago from the dealer online and it is too late to return. I have only played it for about an hour and did not attempt to give it a set up till now.

The neck and string action cannot be set up to Warwick specs without string buzzing under average to light playing feel. A local luthier has looked at it and informed me that the neck relief is centered too close to the neck/body joint to properly set it up without removing some frets, resurfacing the fingerboard, replacing, leveling and crowning those frets.

Are these issues eligible for a warranty repair?

Thanks for any help!


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Hi,welcome to the forum.
I would advise you to contact Warwick directly via the main website with this issue.
Cheers
Verb
 
The finish flaw is an easy fix with some descending grades of sandpaper and some polishing compound.

The neck issue is impossible to diagnose without looking at the instrument. It may be fine, and it might be your technique that requires a higher action. The Warwick 'standard' setup is not perfect for everyone - your requirements may differ. I'm not saying your luthier is wrong, but he may not be correct either. It would not be the first time I read of a local luthier's advice on the Internet that was not correct. Having vast experience with Warwick basses over the last 9 years (I've owned in the order of 20 Warwicks and Rockbasses) I would be very surprised if a Streamer required fingerboard levelling and fret work out of the box. The only way I can imagine that being the case is if the instrument was damaged somehow after it left the factory.

You should talk to the online store that you bought the bass from. If they are an authorised Warwick dealer they should support and assist you with this. If they are not an authorised Warwick dealer, and you bought it cheaply online that might be the price you pay (lack of support). If the online store will not support you, you should contact Warwick to ask for assistance. Where are you located? Assuming you're in the US the New York Warwick Custom Shop might be able to help, although if it was purchased from a non authorised dealer the warranty may not be valid. I'm not sure...

;)

Good luck.

:d
 
Last edited by a moderator:
Thanks for the advice fellow members.

I have emailed US Music with my issues. The store that sold it to me was an authorized dealer, but has closed its store since the purchase.

Thanks again!
 
+1 on email to US Music , they will refere you somewhere for sure on that , & wellcome to the forum
 
Welcome to the forum Gumby :-)

Yes, contacting US Music Corp is the way to go. Unfortunately we cannopt help you here on the forum without seing the bass, and the only people that can decide if it is a warranty issue are US Music Corp.

Cheers,
Flo
 
Hi,
there are very detailed instructions on how to set up the bass here
Warwick Basses Amps & Rock'n Roll

hope this helps - you probably need to send the bass in, in case they manage to set up the bass properly though
you probably get an invoice:-/
 
What grades of abrasive paper do you recommend for this thick of a buildup and which polishing compound?
I have lots of experience sanding wood, but not paint. Would I be at risk taking off the color?
Thanks for the help!

Eberbachl said:
The finish flaw is an easy fix with some descending grades of sandpaper and some polishing compound.

The neck issue is impossible to diagnose without looking at the instrument. It may be fine, and it might be your technique that requires a higher action. The Warwick 'standard' setup is not perfect for everyone - your requirements may differ. I'm not saying your luthier is wrong, but he may not be correct either. It would not be the first time I read of a local luthier's advice on the Internet that was not correct. Having vast experience with Warwick basses over the last 9 years (I've owned in the order of 20 Warwicks and Rockbasses) I would be very surprised if a Streamer required fingerboard levelling and fret work out of the box. The only way I can imagine that being the case is if the instrument was damaged somehow after it left the factory.

You should talk to the online store that you bought the bass from. If they are an authorised Warwick dealer they should support and assist you with this. If they are not an authorised Warwick dealer, and you bought it cheaply online that might be the price you pay (lack of support). If the online store will not support you, you should contact Warwick to ask for assistance. Where are you located? Assuming you're in the US the New York Warwick Custom Shop might be able to help, although if it was purchased from a non authorised dealer the warranty may not be valid. I'm not sure...

;)

Good luck.

:d
Click to expand...
 
I will say that I've never had a bass that didn't buzz somewhere due to my playing style and love of low action.
 
GumbyJazz said:
What grades of abrasive paper do you recommend for this thick of a buildup and which polishing compound?
I have lots of experience sanding wood, but not paint. Would I be at risk taking off the color?
Thanks for the help!
Click to expand...

I'd probably start at about 240 grit and work up to around 1800 grit before polishing.

;)

Yes - be careful, particularly around the corners that you don't rub through the finish.

If you're so inclined, Micro mesh abrasives from STEWMAC.COM : Guitar Parts, Bass, Banjo, Mandolin, Hardware, Tools, Supplies, Free Information are excellent for this kind of job.

:d
 
Neck relief centered too close to the neck pocket?
The truss rod doesnt have any effect on that part of the neck. There's 2 stiffening rods, one either side for stability, but these dont effect neck relief.
Maybe a neck pocket shim might give you a better set up. It's piss easy to do & totally reversable if need be.
But I'd first be going the warranty route.
 
I have sent it in for warranty repairs.

Thanks for the input.

Greg said:
Neck relief centered too close to the neck pocket?
The truss rod doesnt have any effect on that part of the neck. There's 2 stiffening rods, one either side for stability, but these dont effect neck relief.
Maybe a neck pocket shim might give you a better set up. It's piss easy to do & totally reversable if need be.
But I'd first be going the warranty route.
Click to expand...
 
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