Well, first of all, although I've lived, studied and worked for almost 5 years in the Belle Province, I'm still french, Lyonnais to be exact
Which city are you from?
I now am at the headquarters, in the production.
Problem can often be related to the distributor not having the parts in stock. That means, your dealer must place the order for the parts, then the distributor must order it if they don't have it stock.
SMI, our partner in France, won't normally sell it directly to you, but can point you to a source, and they should be able to get you the brass JAN III. In the case you cannot get a satisfying answer, make sure to write to
[email protected] and explain your situation. You'll get a fast answer to help solve your situation
Please keep us informed how it works out for you.