- Joined
- Mar 3, 2009
- Messages
- 2,263
- Reaction score
- 2,152
I generally love how their hardware and how it works but today........
At 10:37 am US Central time I created and tried to send an email to an illustrator I'm commissioning for illustrating the cover art an album I'm working on.
This email had a number of attachments strategically inserted between notes on how I wanted to the cover to look. In other words, I spent some time composing it.
I tried to send, but got a message saying my iCloud storage was full and did I want to upgrade my storage for $$$. I said no, then got a message stating that I could no longer send messages with iCloud.
Funny thing is, I don't ever remember delegating mail services to iCloud. My server from the first time I got my MacBook in 2016 and others before was Hotmail.
So I tried reinstating Hotmail but I kept getting an error message that I needed to check my password. I re-entered my password but it kept saying that it could not verify the password.
I got on the internet and verified that I could log on to Hotmail through Outlook and it worked.
I finally sorted it out, but only after a failed support phone call where I was advised to upgrade my OS to Catalina.
First I removed the old hotmail account and added Microsoft Exchange with my Outlook password
But that in and off itself did not help.
So, grabbing at straws, I went to Mail >Preferences>Accounts and selected "Microsoft Exchange"
From that menu I selected "Server Settings" and was prompted to select a TSL certificate which is required by Mail to access the accounts password via the Keychain list.
Presto!! I could send as well as receive emails through my Hotmail account.
That was at around 1:00 PM
Funny thing is it didn't effect messaging from my iPhone. Well, actually it wasn't funny.
At 10:37 am US Central time I created and tried to send an email to an illustrator I'm commissioning for illustrating the cover art an album I'm working on.
This email had a number of attachments strategically inserted between notes on how I wanted to the cover to look. In other words, I spent some time composing it.
I tried to send, but got a message saying my iCloud storage was full and did I want to upgrade my storage for $$$. I said no, then got a message stating that I could no longer send messages with iCloud.
Funny thing is, I don't ever remember delegating mail services to iCloud. My server from the first time I got my MacBook in 2016 and others before was Hotmail.
So I tried reinstating Hotmail but I kept getting an error message that I needed to check my password. I re-entered my password but it kept saying that it could not verify the password.
I got on the internet and verified that I could log on to Hotmail through Outlook and it worked.
I finally sorted it out, but only after a failed support phone call where I was advised to upgrade my OS to Catalina.
First I removed the old hotmail account and added Microsoft Exchange with my Outlook password
But that in and off itself did not help.
So, grabbing at straws, I went to Mail >Preferences>Accounts and selected "Microsoft Exchange"
From that menu I selected "Server Settings" and was prompted to select a TSL certificate which is required by Mail to access the accounts password via the Keychain list.
Presto!! I could send as well as receive emails through my Hotmail account.
That was at around 1:00 PM
Funny thing is it didn't effect messaging from my iPhone. Well, actually it wasn't funny.